can bloggers really change corporations???

Bloggers effect on corporations is growing by the minute and fortunately for us customers we are the winners! After so many years of not being heard and responded too by companies, we have finally found a method to hurt companies so that they will treat us customers fairly. So lets see how strong the effect of bloggers can be and maybe Spirit Airlines will get to hear my complaints through this post.
It was January 13 when I arrived at the airport in Ft.Lauderdale, Fl. hoping to catch my flight and arrive ASAP in Washington DC. However, when I arrived I found my self in a line of about 300 people which would not move. After a while of standing I noticed how late it was getting and tried to contact a member of Spirit Air staff. I finally found a lady who I explained my situation: standing in line for about 45 minutes, the line has barely moved and my flight leaves in 40 minutes. The lady's only answer was that I was late and therefore I had to go to another line to try and reschedule my flight. It was ridiculous! There was still plenty of time and they would not help me! After arguing with the lady and getting no help at all I had no option but to speak to the supervisor which wasn't helpful either. Instead the supervisor treated me and other customers with the same issue poorly and didn't provide us with and answer of why we could not board our plane, instead told us the only other option was to reschedule and pay $70 extra to leave the next morning. What even more frustrating is the fact that when I tried to call and complain with Spirit Air customer service they had no one to answer the phone in neither of the 3 different times I tried calling!! They are trying to cut costs yet they are failing to provide the correct service they are charging for and unless they start changing their strategies I wouldn't be surprised to see Spirit air going out of business soon.

The Key to Social Capital

The article "Saguaro about social capital" emphasizes the advantages of social capital works to society. It also mentions how important trust is within communities and reminds us that without trust relationships would not work. Without trust within the community there would be no openess to expression and therefore the results would be negative. In order to maintain networks efficiency it is vital that there is trust within the users so that issues can be solved together and keep those involved bonded and content. If at any time there would be a loss of trust within the network, the whole structure would suffer and people would take sides, generating conflicts.

My First Blog Post

Welcome!
This is an educational blog used by students attending American University.
All posts welcomed.

"On my honor, all posts on this blog are my own"